Terms & Conditions

1. Acceptance of Terms

Accessing or using any part of the Service signifies your agreement to these Terms. AskHimalaya reserves the right to update these terms at any time without prior notice.

2. Description of the Service

AskDarj and AskHimalaya are digital travel assistance platforms operated by Kurukulle Software Solutions LLP, providing AI-assisted and locally curated information related to travel, stays, food, transport, and experiences in Darjeeling and other Himalayan regions.

The Service may include:

• AI-powered travel assistance
• Local recommendations and curated information
• Experience discovery
• Connections to local guides, drivers, or service providers
• Content related to destinations, activities, and travel planning

The Service is provided primarily for informational and facilitative purposes. AskDarj and AskHimalaya do not guarantee that information is complete, accurate, or current.

3. Platform Role

AskHimalaya may facilitate connections between users and independent local service providers, including guides, drivers, tour operators, and other businesses.

• Unless explicitly stated otherwise, AskHimalaya does not directly operate these services.
• These providers operate as independent third parties.
• Any agreement, service, or transaction entered into with such providers is solely between the user and the provider.

4. AI and Information Disclaimer

Parts of the Service may use artificial intelligence and automated systems to generate responses or recommendations. While we aim to provide helpful and accurate information, AI-generated responses may occasionally contain inaccuracies or outdated details.

Users are responsible for independently verifying important information such as:

• transport routes and schedules
• prices and availability
• accommodation details
• permits or local regulations

5. Third-Party References and Services

The Service may reference or link to third-party businesses, services, or platforms. AskDarj and AskHimalaya do not own or control these third-party providers and are not responsible for disputes, losses, or damages arising from interactions with them.

6. User Responsibilities

By using the Service, you agree to:

• use the Service lawfully and responsibly
• not engage in abusive, fraudulent, or harmful conduct
• not attempt to manipulate, disrupt, or exploit the system

AskHimalaya reserves the right to suspend, restrict, or terminate access if misuse or abuse is detected.

7. Payments, Bookings, and Refunds

Certain experiences or services offered through AskHimalaya may involve payments or bookings. Where bookings are facilitated through the platform, payment terms, cancellation policies, and conditions will be specified on the relevant experience or service page.

8. Limitation of Liability

To the maximum extent permitted under applicable law, AskDarj, AskHimalaya, and Kurukulle Software Solutions LLP shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Service. Use of the Service is entirely at the user’s own risk.

9. Service Availability and Modifications

AskHimalaya reserves the right to modify, suspend, or discontinue any part of the Service without prior notice. No guarantee of uninterrupted or continuous availability is provided.

10. Amendments to Terms

These Terms may be updated periodically to reflect changes in the Service or legal requirements. Continued use of the Service after such changes are published constitutes acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising from the use of the Service shall fall under the jurisdiction of the courts of Darjeeling, West Bengal.